At dk998 we take the privacy of every registered player seriously. This Privacy Policy explains in plain terms exactly what personal data we collect when you use the dk998 platform, why we collect it, how we store and protect it, who we share it with, and what rights you have over your own information. We have written this policy to be transparent and straightforward — not buried in impenetrable legalese.
This policy applies to all users of the dk998 website and mobile-optimised platform, including players based across Pakistan in cities like Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi.
These are the core privacy commitments that shape how dk998 handles your personal data. The full detail of each commitment is set out in the policy sections below.
dk998 does not sell, rent, or trade your personal data to third parties for their independent marketing or commercial purposes. Your information is used exclusively to operate your account, process transactions, and comply with our legal obligations — nothing more.
All data transmitted between your device and the dk998 platform — including your login credentials, personal details, and payment information — is protected by industry-standard 256-bit SSL encryption. This applies whether you are accessing dk998 on a mobile browser in Lahore or a desktop in Karachi.
Registered dk998 players have clear rights over their personal data. You can request a copy of all data we hold about you, request corrections to inaccurate data, ask us to delete your data in defined circumstances, and withdraw consent for marketing communications — all by contacting our support team.
dk998 only collects personal data that is genuinely necessary for the operation of your account, regulatory compliance, and the delivery of our services. We do not collect data speculatively or for purposes we cannot clearly justify. If we don't need it, we don't collect it.
dk998 does not hold your personal data indefinitely. We retain data only for as long as required to fulfil the purpose for which it was collected, or as mandated by applicable regulatory and anti-money-laundering obligations. Once the retention period expires, your data is securely deleted or anonymised.
Marketing communications from dk998 — including bonus offers, promotional SMS to your Pakistani mobile number, and email newsletters — are entirely optional. You can opt out at any time via your account settings or by contacting support. Opting out of marketing will never affect your ability to use the dk998 platform.
dk998 ("we", "us", "our", "the Platform") is the operator of the online gaming platform accessible at dk998.org. We operate under international gaming licence standards and provide sports betting, live casino, slot games, fishing games, and related entertainment services to adult players across Pakistan.
For the purposes of this Privacy Policy, dk998 is the data controller — meaning we are responsible for deciding how and why your personal data is collected and used. When we engage third-party service providers to process data on our behalf, they act as data processors and are bound by strict contractual obligations to protect your data.
This Privacy Policy applies to all personal data processed in connection with your use of the dk998 website, mobile-optimised platform, customer support channels, and any other service we operate under the dk998 brand.
dk998 collects personal data through several channels depending on how you interact with the platform. The categories of data we collect are set out below.
When you create a dk998 account, we collect the information you provide directly, including:
To comply with our anti-money-laundering (AML) and Know Your Customer (KYC) obligations, we may request and retain copies of identity documents including your Computerised National Identity Card (CNIC), passport, or driving licence, as well as proof of address documents. Biometric data within identity documents (such as facial photographs on a CNIC) is processed solely for identity verification purposes.
When you deposit or withdraw funds via JazzCash, EasyPaisa, Raast, HBL, UBL, MCB, Meezan Bank, or other supported payment methods, we collect and retain records of those transactions including amounts in PKR, timestamps, payment method identifiers, and transaction reference numbers. We do not store full payment card numbers or mobile wallet PINs.
We collect detailed records of your gaming activity on the dk998 platform, including bets placed, game types played, session durations, wagering history, wins and losses, and bonus usage. This data is used to operate your account, resolve disputes, detect fraud, and fulfil our responsible gaming obligations.
When you access dk998, our systems automatically collect certain technical information including your IP address, device type and operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimisation.
When you contact dk998 customer support — via live chat, email, or any other channel — we retain records of those communications including the content of messages, support ticket identifiers, and timestamps.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration data | Account creation & management | Duration of account + 5 years post-closure |
| KYC documents | Identity verification / AML compliance | 5 years from verification date |
| Financial transactions | Payment processing / AML records | 7 years from transaction date |
| Gaming activity | Account operation / dispute resolution | Duration of account + 3 years post-closure |
| Technical / device data | Security monitoring / fraud prevention | 13 months from collection |
| Support communications | Customer service / dispute records | 3 years from last interaction |
dk998 uses the personal data we collect for the following purposes:
dk998 processes your personal data on the following legal bases:
dk998 does not sell your personal data to any third party. We may share your data with carefully selected third-party service providers who assist us in delivering our services, subject to strict contractual data protection obligations. These include:
The dk998 platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. Cookies are small text files stored on your device when you visit dk998. We use the following categories of cookies:
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the dk998 platform. Strictly necessary and security cookies cannot be disabled as they are fundamental to platform operation and player account security.
dk998 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
In the event of a personal data breach that poses a risk to your rights and freedoms, dk998 will notify affected players and relevant regulatory authorities in accordance with applicable data breach notification obligations, within the timeframes required by law.
dk998 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. Retention periods for each data category are summarised in the table in Section 2 of this policy.
Key retention principles applied by dk998 include:
Upon expiry of the applicable retention period, personal data is securely deleted using industry-standard deletion methods, or anonymised so that it can no longer be linked to an identifiable individual.
As a dk998 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our privacy team using the details in Section 13.
You have the right to request a copy of all personal data that dk998 holds about you. We will respond to verified access requests within 30 days and provide your data in a clear, readable format.
If any personal data dk998 holds about you is inaccurate or incomplete, you have the right to request that we correct it. You can update certain information directly via your account settings, or contact support for changes to verified KYC data.
You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. Note that this right is subject to overriding legal obligations, such as AML retention requirements, which may prevent full deletion.
You may request that dk998 restrict the processing of your data in defined circumstances, such as while a dispute about its accuracy is being resolved. During a restriction period, dk998 may still store the data but will not actively process it for other purposes.
Where technically feasible, you have the right to receive personal data you have provided to dk998 in a structured, commonly used, machine-readable format, and to transmit that data to another controller.
You have the right to object to the processing of your personal data where it is based on dk998's legitimate interests. You also have an unconditional right to object to direct marketing at any time, which we will act on immediately.
Where dk998 processes your data on the basis of your consent (specifically for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Opt out via your account settings or by contacting support.
The dk998 platform is strictly intended for adults aged 21 years and above. dk998 does not knowingly collect, process, or retain personal data from any person under the age of 21. Age verification is a mandatory step in the dk998 registration process, and we actively enforce this requirement.
If dk998 becomes aware that an account belongs to a person under 21, the account will be immediately and permanently closed, all gaming activity will be voided, and any associated personal data will be deleted or dealt with in accordance with applicable regulatory requirements. All remaining funds will be subject to review before any return is considered.
Parents and guardians concerned about young people accessing online gambling sites are encouraged to use parental control software to block access to gambling-related websites on shared or family devices.
The dk998 platform may from time to time contain references to third-party services, game studios, or payment providers. This Privacy Policy applies solely to personal data processed by dk998 as the data controller. It does not extend to any third-party websites, apps, or services that you may access independently.
When you interact with third-party services — for example, when you open a JazzCash or EasyPaisa app to complete a deposit — that service's own privacy policy governs how your data is handled on their platform. dk998 is not responsible for the privacy practices of any third-party service provider that you access independently outside the context of the dk998 platform itself.
We encourage you to review the privacy policies of any third-party services you use in connection with your dk998 account, particularly your chosen payment provider.
dk998 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made to this policy, we will notify registered players via email to the address associated with their account and/or via a prominent notice displayed on the dk998 platform upon their next login.
The revised Privacy Policy will take effect on the date specified in the notification. Your continued use of the dk998 platform after that date constitutes your acknowledgement of the updated policy. The "Last Updated" date at the top of this page reflects when the current version of the policy came into effect.
If you do not agree with any changes made to this Privacy Policy, you should cease using the dk998 platform and may request account closure in accordance with the Account Management section of our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way dk998 handles your personal data, please contact our privacy team through the following channels:
We take every privacy concern raised by our players seriously and aim to resolve all queries fairly, transparently, and without undue delay. Your trust in dk998 is something we work hard every day to deserve.
Now that you know exactly how dk998 handles your data — with encryption, minimal collection, zero selling, and full player rights — you can enjoy sports betting, PSL cricket, live casino, and slots with peace of mind. 21+ only. Gamble responsibly.